Privacy Policy

This policy explains how Lexus Power LLC ("Lexus Power", "we", "us"), an electricity broker registered with the Public Utility Commission of Texas (registration no. BR190305), handles personal information collected through lexuspower.net and its subdomains.

Information you give us: when you request pricing, contact us, or apply to join our agent network, we collect what you enter in the form, such as your name, company, email address, phone number, service address or ZIP code, estimated electricity usage, and your message.

Information collected automatically: like most websites, our servers record basic technical data for each request, including IP address, browser type, the page requested, and the date and time. We use these logs to keep the site secure and working, and we do not use them to build profiles of visitors.

Our public website does not use advertising, analytics, or third-party tracking cookies. If you choose a light or dark theme, your browser stores that preference locally on your device.

Our agent portal uses strictly necessary cookies to keep signed-in agents logged in securely. The portal does not work without these cookies, and they are not used for advertising.

We do not track visitors across other websites, so the site works the same whether or not your browser sends a "Do Not Track" or Global Privacy Control signal. If we add analytics or similar tools in the future, we will update this policy first and ask for your choice where the law requires it.

We use your information to respond to your enquiry, prepare electricity pricing options, evaluate agent and job applications, operate and secure the website, keep the records Texas rules require, and comply with other legal obligations.

We may contact you by email or phone about the request you submitted. We will not send you marketing text messages or make automated marketing calls without your separate consent.

With your authorization, we share the details needed to obtain offers, such as your service address, ESID, and usage history, with retail electric providers. This is the service you are requesting. Under Texas rules, we do not release your proprietary customer information to anyone else without your written authorization, except to the Public Utility Commission of Texas.

We use service providers, such as our website host, to run this site. They may process information only on our instructions.

We may disclose information when the law requires it, to protect our rights or the safety of others, or as part of a merger or sale of our business, in which case this policy will continue to apply to your information.

We do not sell your personal information, and we do not share it for targeted advertising. We do not sell client-specific information or data unless you authorize the sale in writing.

We keep enquiry and client information for as long as we need it to serve you and to meet legal, regulatory, and contractual requirements. Texas rules require brokers to keep certain records for at least two years. After that, we delete the information or make it anonymous.

You can ask us to tell you what personal information we hold about you, or to correct or delete it. Depending on where you live, laws such as the Texas Data Privacy and Security Act or the California Consumer Privacy Act may give you additional rights. We will not treat you differently for using any of them.

To make a request, use the contact form on this site and choose "General Contact". We will confirm your request and reply within 45 days. If we decline your request, you may appeal by replying to our decision, and we will answer your appeal within 60 days. If you are still not satisfied, you may contact the Texas Attorney General at texasattorneygeneral.gov.

You can unsubscribe from marketing emails at any time using the link in any such email.

Our site uses encrypted connections (HTTPS), and we use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you as required by law.

This website and the information you submit through it are hosted in the United States.

This site is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.

We may update this policy from time to time. We will post any changes on this page with a new effective date. If we make significant changes, we will also give notice on the site.

Lexus Power LLC, Dallas, Texas. Please reach us through the contact form on this site.